By creating an account or running a free scan, you agree to these terms. If you're agreeing on behalf of an organization, you confirm you have authority to bind that organization.
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The agreement
These Terms of Service ("Terms") form a binding agreement between RR Sols Pty Ltd (ABN 56 672 722 486, ACN 672 722 486), trading as Veracly, of 136 Arthur Allen Drive, Bardia NSW 2565, Australia ("Veracly", "we", "us"), and you ("Customer", "you"). By creating an account, initiating a free scan, or accessing the Veracly platform you confirm that you have read, understood, and agree to these Terms. If you are agreeing on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
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What the service is
Veracly is an automated compliance-scanning and reporting service. We crawl publicly accessible web pages you designate, run axe-core for accessibility checks, intercept client-side network requests to detect trackers and pre-consent cookies, and generate PDF reports mapping findings to applicable regulatory frameworks (EAA/BFSG, GDPR + ePrivacy, ADA, UK Equality Act, AODA). Reports are signed with an Ed25519 key and anchored in our audit ledger. The service detects client-side evidence only — server-side data flows are structurally unobservable from a public crawl (see the methodology section of every report). Veracly is a monitoring and informational tool; it is not a substitute for legal advice, and a clean scan result does not constitute a legal opinion of compliance.
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Your account
You must provide accurate and current information when creating your account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@veracly.app if you suspect unauthorised access. Each login belongs to one individual — sharing accounts or credentials between multiple users is not permitted. We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently or in breach of these Terms.
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Acceptable use
You may use Veracly only to scan websites that you own, operate, or have explicit written permission from the owner to scan. Scanning third-party websites without permission is prohibited. You must not use the service to harass, defame, or bring claims against third parties using our reports as the primary evidence. You must not use scan results to issue Abmahnungen or equivalent demands against third-party website operators based solely on a Veracly report — you must conduct your own independent legal review before any such action. You must not reverse-engineer, systematically download, or attempt to extract our rules engine, scoring logic, or data feeds. We may suspend access without notice if we detect misuse.
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Fees and billing
Free scans are subject to a rate limit (one per email address per 7 days). Paid subscriptions are billed monthly or annually in advance via Stripe. All fees are exclusive of applicable taxes (GST, VAT). If you are in a jurisdiction that requires us to collect tax, we will add it to your invoice. We do not offer refunds for partial billing periods except where required by applicable law. Unpaid invoices accrue interest at 1.5% per month. We may suspend your account if payment is overdue by more than 14 days after notice.
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Refunds and cancellation
You may cancel your subscription at any time from your account settings or via Stripe's customer portal. Cancellation takes effect at the end of the current billing period; access to paid features continues until that date. Monthly subscriptions are non-refundable for the period in which cancellation occurs. Annual subscriptions are non-refundable except where required by mandatory consumer-protection law or at our discretion on a pro-rata basis for unused full months. For EU consumers (i.e. natural persons acting outside their trade, business, craft, or profession), the 14-day right of withdrawal under Article 9 of Directive 2011/83/EU does not apply once the supply of digital services has begun with your express consent — you give that express consent when you confirm checkout on a paid plan, and you acknowledge that consent waives your right of withdrawal under Article 16(m) of the Directive. You can raise billing disputes within 30 days of an invoice by emailing billing@veracly.app — we will investigate and respond within 5 business days.
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Intellectual property
Veracly and its underlying rules engine, scoring algorithm, and software are the intellectual property of RR Sols Pty Ltd. These Terms grant you a limited, non-exclusive, non-transferable licence to use the platform solely for your internal compliance purposes. You retain all rights in the content of the websites you scan and in the compliance reports we generate for you — they are your data. Nothing in these Terms transfers ownership of our platform IP to you.
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Warranties and disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. VERACLY DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE, THAT SCANS WILL IDENTIFY EVERY POSSIBLE COMPLIANCE ISSUE, OR THAT FINDINGS ARE LEGALLY CONCLUSIVE. AUTOMATED SCANNING HAS INHERENT LIMITATIONS: SERVER-SIDE TRACKING, CONSENT-GATED JAVASCRIPT, AND DYNAMICALLY-GENERATED CONTENT MAY NOT BE DETECTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW (INCLUDING THE AUSTRALIAN CONSUMER LAW), ALL IMPLIED WARRANTIES ARE EXCLUDED. WHERE STATUTORY GUARANTEES CANNOT BE EXCLUDED, VERACLY'S LIABILITY IS LIMITED TO RESUPPLYING THE SERVICE OR PAYING THE COST OF RESUPPLY.
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Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERACLY'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING UNDER OR IN CONNECTION WITH THESE TERMS IS LIMITED TO THE FEES YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM. VERACLY EXCLUDES ALL LIABILITY FOR: (A) INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS OR REVENUE; (C) REGULATORY FINES, PENALTIES, OR LEGAL COSTS YOU INCUR; (D) LOSS OF DATA OR GOODWILL. THIS EXCLUSION APPLIES WHETHER THE CLAIM ARISES IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, AND EVEN IF VERACLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR DEATH OR PERSONAL INJURY CAUSED BY VERACLY'S NEGLIGENCE.
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Termination
Either party may terminate the agreement by giving 30 days' written notice. You may terminate immediately by closing your account from the account settings page. Veracly may terminate or suspend your access immediately if you materially breach these Terms or if continued access poses a security or legal risk. On termination, your access ceases; scan results and PDFs are retained for up to 12 months in accordance with our retention policy, then deleted. Surviving provisions include: Intellectual Property, Warranties, Limitation of Liability, and Governing Law.
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Governing law and disputes
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales. For EU customers, nothing in this clause limits your rights under applicable mandatory consumer protection laws in your member state. For UK customers, mandatory consumer protection rights under UK law are preserved. Disputes should first be escalated to legal@veracly.app; if not resolved within 30 days, either party may refer the matter to mediation before commencing court proceedings.